THE BUFFALO AREA'S PREMIER APARTMENT HOME COMMUNITY   160 Glendon Place, Williamsville, NY 14221   Google Maps »
 
Call Us: (716) 512-6420
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PRIVACY POLICY

This privacy notice discloses the privacy practices for Sheridan Meadows Residential, LLC, and the affiliated companies of Uniland Development Company, and our website www.theglenluxuryapartments.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
– what information we collect;
– with whom it is shared;
– how it can be corrected;
– how it is secured;
– how policy changes will be communicated; and
– how to address concerns over misuse of personal data.

Information Collection, Use and Sharing
We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily provide to us via phone, email, the online application, resident portal or other direct contact from you, whether through our site or through our social media pages. We will not sell or rent this information to anyone.

We will use your information to communicate with you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, and with Entrata, the software service provider for our online application and resident portal. As part of our online site, Entrata has provided a link to its terms and conditions and privacy policy which you will find on the online application page and the resident portal page.

Unless you ask us not to, we may contact you in person, via email, mail, phone or social media in the future to tell you about specials, new products or services, or other pertinent information about your application, your lease or occupancy status.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. Please see the Entrata Terms and Conditions and Privacy Policy for more information regarding your agreement to electronic transmissions. You can do the following at any time by contacting us via the email address or phone number provided on our website:
– see what data we have about you;
– change or correct any data we have about you;
– have us delete any data we have about you; and
– express any concern you have about our use of your data.

Registration
In order to use our online application or resident portal, a user must complete the registration form. During registration, the user is required to give certain information (such as name and email address). This information is used to contact you about the products and services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender and age) about yourself, but it is not required.

Online Application and Resident Portal
We request information from you in our online application form and our resident portal through Entrata. To rent from us, you must provide contact information (name, address, email address, phone number) and financial information (such as credit card number, expiration date, CVV, bank account and routing number). This information is used for leasing and billing purposes and to complete your application and residential lease. If we or Entrata have trouble processing an application or rental payment, we will use this information to contact you.

Sharing
We share aggregate demographic information with our affiliated companies, partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside software service provider, Entrata, to process online applications, provide the resident portal for leases, leasing information, rental payments and communications and a credit card processing company to bill tenants for rental payments. These companies do not, in the case of credit card processing companies, retain or store your personally identifiable information, and in the case of Entrata, share your personally identifiable information for any secondary purposes beyond completing your transaction (online application, leasing, rental payments, communications).

We partner with Entrata to provide online application and resident portal services. When the user signs up for these services, we will share names or other contact information that is necessary for Entrata to provide these services. Entrata is not allowed to use personally identifiable information except for the purpose of providing these services. We will also collect information from your online application, print applications or other forms and information received from a consumer reporting agency.

Security
We take all commercially reasonable precautions to protect your information. When you submit sensitive information via the website, your information is protected in a commercially reasonable manner, both online and offline.

Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page. However, because no security system is completely impenetrable, we cannot guarantee the complete security of our site or our servers. We cannot guarantee that the information that you supply to us or Entrata will not be intercepted while being transmitted to us over the Internet.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. lease administration or rent billing) are granted access to personally identifiable information. The computers and servers on which we store personally identifiable information are kept in a secure environment.

Disposal Rule
We abide by the Disposal Rule and utilize reasonable and appropriate disposal practices designed to prevent the unauthorized access to or use or information from a consumer report. We may shred, burn or pulverize papers containing such information so that the consumer report information cannot be read or reconstructed; we may erase or destroy electronic files or media with such information so that the consumer report information cannot be read or reconstructed.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site; however, we have no access to or control over these cookies.

Links
This web site contains link to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys and Contests
From time to time, our site may request information via surveys or contests. Participation in these surveys or contests is always completely voluntary and you may choose whether to not to participate and therefore disclose this information. Information requested may include contact information (such as name, email address and phone number) and demographic information (such as age level and zip code). Contact information will be used to notify the winners and aware prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Changes to this Policy
If we change this policy in the future, we will post the changes here and indicate the date of the changes at the top of the policy. We encourage you to periodically review this policy to be informed of how we protect your information.

Other Provisions Required by Law
We are not covered by the Children’s Online Privacy Protection Act (COPPA). We do not collect personal information from children under 13; our services are not directed towards children under 13. However, to the extent that information supplied to us by the parents or legal guardians of children under the age of 13 contains personally identifiable information of those children, in compliance with COPPA, we state as follows: as an operator collecting or maintaining children’s personal, you may contact us at the name and email address and phone number provided below under “Contact Us.” For Entrata, please see the Terms and Conditions on the online application page or the privacy policy on the resident portal page for Entrata’s contact information. The only information we collect from parents or legal guardians of children residing at our property is the name, gender and age of the child. We use this information in determining occupancy of our rental units. We do not disclose this information to any other parties except Entrata. We do not require a parent or legal guardian on behalf of a child, or the child directly, to disclose more information than is reasonably necessary to participate in rental of our units. Parents and legal guardians can review their child’s information, direct us to delete it and refuse to allow any further collection of use of the child’s information. You may also agree to our collection of your child’s information but instruct us not to allow disclosure to third parties unless that is part of the service. To exercise these rights, please contact us at the name, email address or phone number provided below under “Contact Us.”

Contact Us
For questions or concerns about this policy or the use of personal information, please call (716) 834-5000 or email privacy@uniland.com.